Agentic automation is reshaping enterprise workflows by integrating AI agents, robots, and human oversight to streamline ...

As Dynatrace customers descend on Las Vegas, CEO McConnell makes the case for his firm's role in tackling a problematic side effect of the AI boom.

Lately, employees have been discovering a more disconcerting side of their employers. Some employers are back tracking on the ...

There's a lot of noise in the AI market at the start of 2025. But Microsoft CEO Nadella has seen it all before.

Meta's Mark Zuckerberg - no slowdown in AI spend, no panic about DeepSeek, and no shame about abandoning fact-checking ...

The numbers coincided with the vendor’s latest agentic AI product announcements, which diginomica’s Phil Wainewright described as ServiceNow graduating from a ‘system of engagement’ to a ‘system of ...

AI isn’t just transforming business, says Brian Solis of ServiceNow — it’s redefining what’s possible. From automation to ...

But today, Freshworks is emphatically both an American company with 70,000 customers worldwide, and a global one. So says ...

This year's Acumatica Summit took place amidst a heated backdrop of the future of SaaS versus agentic AI. It's also a crucial ...

"Hope cannot be our strategy" - as the AI hype cycle rumbles on, it's important to contemplate the societal and ...

Thousands of agents, an orchestrator to command them, and a studio to create, deploy and manage them - ServiceNow is making a ...

The impressive cost/performance gains demonstrated in DeepSeek have important implications for AI strategy and investment.