The FCC was begun collecting complaints from the users impacted from the recent Verizon's countrywide network outage.

Following a blowout quarter of subscriber gains, Verizon Communications CEO Dan Schulman said the company was done serving as a “hunting ground” for its competitors.

Verizon Communications Inc. reported its biggest gain in mobile phone subscribers since 2019, signaling turnaround efforts ...

The government agency has launched an investigation into the incident, with one focus on whether customers were unable to reach 911 in emergencies.

The major Verizon outage on Jan. 14, 2026 should serve as a pivotal moment for anyone who relies on cellular ...

On Jan. 14, millions of Americans learned — all at once — that their cell phones can’t be trusted. For 10 hours, a Verizon ...

Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million ...

Some questions remain about the cause of the hours-long Verizon outage that impacted cell service for over a million customers on Jan. 14. Service was totally restored after 10 p.m. ET on Wednesday, ...

"This was a software issue, and we are conducting a full review of what happened. As of now, there is no indication that this was a cybersecurity issue," the company said in a statement sent to ...

If you wondered what it might be like to be in the middle of a blackout during an impending apocalypse, look no further than the events of Jan. 14. At least 1.5 million Verizon customers − including ...