A wrongful death lawsuit had claimed a cashier was "in the scope of employment" when he shot and killed a customer.

Shopping for groceries should be quick and easy, but your mileage may vary if you need help from employees, especially in ...

We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...

If you’ve ever worked in retail, you know exactly how much those small gestures matter. I spent a full decade working in ...

Anyone who has ever worked stressful retail jobs can assure you, no, the customer is most certainly not always right. The ...

The post Man Was Called “Boy” By A Rude Stranger In A Store, So He Told Her Off And Left Her Embarrassed In Front Of The ...

A man accused of following a woman into a store, groping her and threatening others inside was fatally shot by a customer, California police say. Workers asked the man to leave the Compton store after ...

LOS ANGELES — A woman shot and killed a man who groped and attacked customers inside a Compton store, according to the L.A. County Sheriff’s Department, and officials are asking witnesses to come ...

Whether Atlanta’s city-run grocery store becomes a blueprint or a cautionary tale remains to be seen. But as cities nationwide grapple with rising food prices and shrinking access to affordable ...

Ugh…this doesn’t sound like much fun. Imagine working in a retail store when you ask a customer if they need assistance, but you immediately regret asking since ...

A grocery store that opened in Wellington, Florida, last year has become a viral sensation for its sip-and-shop environment. At this particular Publix supermarket, shoppers can push carts with ...

The local government in Japan’s Mie prefecture is preparing to introduce the country’s first local ordinance that penalises abusive behaviour by customers toward workers. The proposed law aims to ...