Microsoft’s CEO warns of an AI bubble. The real infrastructure bet: renewables capture half of data center growth. Nuclear ...

An executive recently asked me, what’s the biggest mistake leaders make when rolling out a customer experience strategy? My answer was simple. Most leaders think about the customer first.

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...

When messages feel purely top-down or transactional, internal comms leaders miss the opportunity to reinforce shared values, ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Geoff Weiss Every time Geoff publishes a story, you’ll get an alert straight to your inbox!

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Pranav Dixit Every time Pranav publishes a story, you’ll get an alert straight to your inbox!