What''s the new trend across the globe? It''s artificial intelligence. It has become the ultimate game-changer, affecting ...

“With the help of AI, companies can gather insights into individual customers' behavior, preferences, and needs in real time, ...

As the "black-box" problem creates challenges for AI, explainable AI can help reshape business-to-business operations by ...

Imagine contacting customer support and receiving an instant, context-aware response that perfectly addresses your needs—no ...

The Chinese start-up used several technological tricks, including a method called “mixture of experts,” to significantly reduce the cost of building the technology. By Cade Metz The ...

WASHINGTON — The GOP-controlled Senate on Monday voted to advance the nomination of Tulsi Gabbard to be President Donald Trump’s director of national intelligence, putting her on a path to be ...

From building AI agents to interacting with technology in ways that feel more like a natural conversation, AI technologies are poised to transform how we work.

Researchers measured gains and trade-offs from human customer service reps using an AI assistant. One big win? Fewer angry ...

Personalization enables businesses to build closer, more profitable relationships with customers through empathy. Artificial ...

While ‌iOS 18‌ brought numerous improvements at launch, Apple introduced several AI-powered features under the banner of Apple Intelligence. The features are being released in waves through ...