Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.

An AI that can be interrupted allows for efficiency. A customer can cut off a long legal disclaimer by saying, "I got it, ...

The Model Context Protocol just got its first official extension, and it changes what AI assistants can do. MCP Apps lets tools return interactive user interfaces—dashboards, forms, visualizations, ...

AI agents can now see your face, hear your tone and respond in real time. Teaching machines the art of being human means going far beyond surface mimicry.

City Council member Julie Lythcott-Haims speaks at a Palo Alto council meeting on Jan. 9, 2023. Photo by Magali Gauthier. Before Julie Lythcott-Haims became a best-selling author, a coveted speaker ...