The choice between one project and many projects isn’t black and white, documentation such as Support multiple clients with a ...

Jira Service Management has earned its place as a leading ITSM platform, particularly for organisations aligned with the Atlassian ecosystem. However, as service management needs evolve, it’s natural ...

Explore the essential incident management tools tailored for CIOs in 2025, focusing on AI automation, downtime reduction, and improved operational efficiency. Uncover their features, pricing, and ...

The company reported 45% growth in AI bookings year-over-year, 20%+ year-over-year RPO expansion, and more than two years ...

The numbers reflect this pain, with 40% of organizations either replacing or re-implementing their IT service tools in 2025. This is a clear sign that the model is cracking and needs to be reimagined.

Jeff Werner is a software engineer and has been writing this column since 2007. Question: The list of processes in my Task Manager shows “Microsoft Edge (48)” and “Google Chrome (42)” immediately ...

For many Android developers, “ITSM” sounds like something that belongs to the ops team, not the mobile squad. You write code, ship features, fix bugs, and move on to the next sprint. Service desks, ...

SAN DIEGO, Aug. 18, 2025 /PRNewswire/ -- Cireson, a leading provider of IT Service Management solutions built natively for Microsoft 365, is proud to announce the winners of the 2025 Cireson ITSM ...

EDITOR’S NOTE: Mary Frances Ruskell graduated in May from her high school in Columbia, South Carolina. The first round of admissions decisions for Clemson University came out on a December evening, ...

Agencies often struggle with aging legacy systems, manual processes, and fragmented monitoring and service tools. Modern IT Service Management (ITSM) provides automation and self-service capabilities ...

You can use the right-click menu for a process and access the location of the associated application. Related: What is igfxTray.exe? Is it safe? Can I disable it? Is the Resume process a virus or ...

Intel has a lot riding on “18A,” its next-generation manufacturing process for silicon chips that the company claims will help it catch up to the lead that competitors like TSMC have built up over the ...