Andy McCaul is director and co-founder of the Creative Digital Agency, The Bigger Boat. Andy has over 12 years experience in direct & digital marketing, SEO (natural & paid), conversion optimisation, ...

Have you ever read an email or social media message and thought, “This brand really understands me!”? That feeling is no accident; it’s the result of a carefully crafted brand tone of voice. For law ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

You communicate with others by listening, and through verbal, nonverbal, written, and visual cues. To improve communication, try tuning into emotions, actively listening, and using "I" statements.

Your voice is a personal calling card. People listen to the quality of your tone, and often make quick judgments about whether you’re strong or weak, assertive or compliant, respectable or negligible.