Learn proven de-escalation techniques and best practices that transform high-stakes customer escalations into resolution ...

YRP to train officers in de-escalation techniques with persons in crisis and send support vehicle to help vulnerable ...

After nearly 60 years of resolving family feuds and learning effective communication, author BJ Rae draws on a lifetime of ...

BATON ROUGE, La. (KLFY) — Louisiana disability advocates and state education leaders say long-awaited updates to the state’s seclusion and restraint law will bring stronger safeguards, clearer ...

Paramedics, EMTs and nursing professionals in Greater Cleveland are encouraged to join two training sessions aimed at ...

Eli Rodrigues was fatally shot by an EPD officer 6 years ago. His family sued the city and will get their result before ...

Psychological injuries in the workplace have become increasingly visible across industries, from healthcare and education to ...

New courses help organizations meet OSHA and California SB 553 requirements amid rising workplace violence incidents ...

Since 2019, the Federal Aviation Administration (FAA) has seen a 400% increase in in-flight outbursts—ranging from disruptive ...

As intoxicated travelers cause problems on planes, different groups – air crew. airlines, airport personnel, and more – blame each other for the issue.

For the first time in the 45-year history of the Manitoba Nurses Union, two hospitals in this province have been grey-listed ...

Peter Villalobos resisted arrest after refusing to exit a bathroom in a McDonald’s on June 20, the Police Department said. He ...