Learn proven de-escalation techniques and best practices that transform high-stakes customer escalations into resolution ...

Calming angry or anxious patients who need dermatologic surgery requires carefully selected words and actions, according to a ...

The training, provided by behavior management training organization Crisis Prevention Institute, would provide mandatory training in de-escalation and restraint techniques for thousands of employees.

The top diplomats from Britain, Canada, France, Germany, Italy, Japan and the US voiced ‘unwavering support’ for Ukraine's ...

As the government shutdown drags on, the federal spending freeze is taking a quiet but consequential toll on police departments across the country, bringing critical training programs to a halt. With ...

Hello Friends, In this experiment we will see Crushing Crunchy and Soft Things! Water Balloons vs Car Wheel!

Bispecific and trispecific antibodies show efficacy in multiple myeloma, moving into earlier lines of therapy.

OANDA reports that Western sanctions on Russia have failed to collapse its economy, leading to de-dollarization and advanced ...

Two officials said the US would likely ramp up covert operations in Venezuela in an escalation against President Nicolas ...

When gray rocking, you’re purposely making yourself uninteresting by politely offering short, non-committal responses rather ...

The federal funding will support training to better prepare Nolensville Police officers’ response to mental health-related and behavioral crisis calls.