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The Well News on MSNOpinion
Shutdown Stalls Police De-Escalation Training, Undermining Public Safety
As the government shutdown drags on, the federal spending freeze is taking a quiet but consequential toll on police departments across the country, bringing critical training programs to a halt. With ...
The Nolensville Police Department will soon start training with state-of-the-art interactive equipment that places officers in crisis situations and then teaches them to calmly defuse such incidents.
The Flagstaff Police Department and The Guidance Center partnered to host a 40-hour class on Crisis Intervention and Response ...
A dozen bars and restaurants in Philadelphia are having their employees take part in active bystander intervention training.
New courses help organizations meet OSHA and California SB 553 requirements amid rising workplace violence incidents ...
The Medford City Council has approved a 10-year agreement that will expand body-worn cameras, Tasers, and in-car video ...
UPMC nurses are demanding the giant health system to addresse workplace safety after nurse sustains brain injury in ER ...
"This isn't about living in fear. It's about being ready. Prepared. Confident. Yes, like a supermodel. Head up, shoulders back. You are a force. Act like it." ...
The I-Team was there to watch the scenario-based portion in action as a training session played out in a large empty parking lot.
When it comes to customer service and customer experience (CX), the emergence of AI has made quite an impact in the contact ...
Members of the Virginia National Guard have received special training as part of a “reaction force” that’s expected to quickly respond to civil unrest or natural disasters in the Commonwealth.
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