Learn proven de-escalation techniques and best practices that transform high-stakes customer escalations into resolution ...

Calming angry or anxious patients who need dermatologic surgery requires carefully selected words and actions, according to a ...

Emotions erupted in court as Grubb was acquitted in the fatal shooting of Ta’Kiya Young, with her family vowing to continue ...

Festival of Trees returns to the convention center with a gala, tree display and fundraising for a new hospital K-9 unit.

Malaysia previously facilitated the ceasefire together with the US, and this record is clearly reflected in Malaysia’s legacy ...

The murder trial of Sean Grayson resumed Monday with several witnesses taking the stand. One such witness was Grayson himself ...

What happens when you call 988 or the Rapid Response Access Point in New Hampshire for your mental health? What to know ...

Psychological injuries in the workplace have become increasingly visible across industries, from healthcare and education to ...

Sean Grayson was found guilty of second-degree murder for the killing of Sonya Massey. Here's a daily breakdown of the trial.

In recent months, Metro Nashville Public Schools has made numerous changes to safety measures in an attempt to prevent ...

Stinney, a Delaware County sex offender, held a Philly teen captive and sexually assaulting her for multiple days, police ...

Principals can establish a set of core priorities to ensure that their initiatives are aligned with long-term goals.