Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

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At The Athletic ($), Keith Law published his 2026 Royals Top 20 Prospects list.

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Five ready-to-go AI use cases for South African businesses From boardrooms to back offices, South African companies are moving beyond AI hype and into execution. But as pressure builds to […] ...

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Many companies and organizations have in recent years cut back on the number of employees dedicated to support issues, believing that AI solutions can handle this task for more efficiently.

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