Zehra Cataltepe is the CEO of TAZI.AI, an adaptive, explainable AI and GenAI platform for business users. She has 100+ AI papers & patents. As of 2022, financial institutions have, on average, a 3.65% ...
In today’s increasingly competitive business environment, the impact of customer churn on organizations is becoming increasingly significant. Churn refers to the behavior of customers who stop ...
Table 1 Summary of key research studies on customer churn prediction: models used, findings, and gap identification. Full size table This research intends to fill the gaps in churn prediction to ...
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