Online retailers are increasingly being targeted by money laundering schemes, as criminal networks exploit refunds, ...

Agentic AI is pushing online commerce beyond chatbots, forcing brands to rethink how shoppers discover products and stay ...

Retailers are bracing for a predicted post-holiday surge in returns as customer service teams and back-office operations face mounting pressure from fraud, refund abuse, and rising costs. Nimble’s ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China’s own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

As consumers continue to explore virtual shopping in the metaverse, two companies forge the path for shoppers with platforms that make e-commerce more inviting by bringing 3D virtual showrooms and ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

The telehealth age of medical care is gaining momentum even as online medical services strive to overcome barriers to expanded services. What began as online pharmacies and e-commerce vendors selling ...

Package thieves snatched US$12 billion in goods this year, according to a report released Tuesday by Security.org. Based on a survey of 11,000 adults in 50 states, the report also noted that ...

Walmart and OpenAI’s October partnership could be the most significant shift in e-commerce since the “Buy Now” button. By integrating ChatGPT, Walmart is collapsing the shopping funnel. No search bar.

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

AI-powered mobile apps are rapidly shaping the digital economy, driving consumer engagement and spending. However, as this trend accelerates, stronger trust in e-commerce platforms is essential to ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...