Internet fraud and scams have reached new heights. But at least in Los Angeles County, it will be not so easy for the fraudsters. LA County is going to use SAS (News - Alert) Analytics to identify ...

Organizations are striving to enhance engagement among internal employees and external third-party stakeholders. As it turns out, disconnected employees can be more detrimental to a company than any ...

American Support, a provider of back-office services to the telecommunications industry, has announced the hiring of Josh Bergen as vice president of finance/controller, bringing with him more than 12 ...

One thing that has always been a pain about IVR systems is the lack of user control: With “traditional” IVRs, when the user wants to change inbound/outbound messages and routing schemes, they have to ...

With the introduction of MXvirtual, a fully integrated unified communication solution and IP phone system in a VMware Ready virtual appliance, Zultys (News - Alert) has taken yet another step to ...

Internet2 has successfully implemented SIP cloud voice services at its latest office in Emeryville, California. The country’s major higher education institutions have established an affiliate-owned ...

The Federal Trade Commission (FTC (News - Alert)) announced over the summer that it would review and revise the national Telemarketing Sales Rule (TSR), which protects Americans from overwhelming ...

If you don’t have your smartphone with you when you’re reading an e-book on Kindle Fire, but still want to send text messages or make a call, you don’t have to worry. The Kindle Fire, a mini tablet ...

Spread Networks, a privately-owned telecommunications provider has launched a dark fiber private network specifically optimized for ultra-low latency for financial industry customers who communicate ...

It’s nice when the headline of an article asks the very question that’s on your mind: “What the Heck is a Token Software License Model?” Simple explanation: A token software license model is basically ...

Alcatel-Lucent’s (News - Alert) WiMAX offering is a complete, integrated, portfolio of products and services with end-to-end quality of service. There are five main reasons for choosing Alcatel-Lucent ...

North America’s leading provider of software solutions for energy industry, Open Access Technology International, Inc. (OATI) announced that Burbank Water & Power (BWP) is going to utilize its ...