‘48 hours to save the world’ was the slogan of the Creativity Jam Hamburg. Jens Otto Lange invited the NEXT Service Design audience to this event. The aim of the jam is to bring creative people ...

Which insights into our digital (and post-digital) future did the NEXT Conference community find most compelling in 2025?

What caught your attention in 2024? The distant future of AI, the increasing pushback against the smartphone — and the global impact of the permacrisis and Amazon. It’s a glimpse into a complex world… ...

Everything is ending at once – work, truth, screens, and even certainty itself. But we’re finally mature enough to see endings as thresholds. Here’s what we’ve learnt. The year 2025 marked something ...

Amazon has pioneered a dual strategy of both horizontal and vertical integration. The next Amazon will need a different approach. Let’s have a look at my definition of horizontal and vertical ...

We’re witnessing a change of power. The Big Tech oligarchy is finally taking over. Democracy will look different after the fact. Not that there hadn’t been disinformation and propaganda before. But ...

It’s a fundamental truth of life – of existence – that things end. But those who are prepared for that can take advantage of what comes next. Good news. This is the end. Surprised? We have a tendency ...

Both technological and demographic trends are reshaping the way we work — and who is available to do that work. Time to start preparing. What will the office look like in 2030? Will that even be a ...

The annual chinwag in Davos needs to translate ideas into action faster than ever before, as global instability grows. It’s tough being Davos Man these days. Making the annual pilgrimage to the Swiss ...

AI is seriously energy hungry. Our new technology needs new energy — without making the climate crisis worse. What are the solutions? Everything has a price, and that includes AI. And that cost may ...

The media industry has been trapped in digital disruption for two decades. AI is only going to accelerate that change. Buckle up. The New York-based company joins several digital media companies in ...

We’ve been using the graphical interface for decades, while voice assistants have struggled. Could AI be the key that unlocks a new form of computing? For the past 40 years, we’ve known exactly how to ...