SAN JOSE---The "old definition" of CRM is completely wrong -- and has likely always missed the mark -- according to NetSuite CEO Zach Nelson. "More and more, the machine is the CRM system," Nelson ...

Business apps vendor NetSuite has stoked the fires of competition and corporate one-upmanship in the booming on-demand CRM market by announcing a raft of customers who have switched from rival and ...

Rival cloud vendors are emphasizing integrations of diverse business management systems as NetSuite partners and customers arrive in San Jose, Calif.