The primary benefits of assembling a legal operations function in a legal department will be a boon to day-to-day functions and augment a healthy workplace culture.

In the latest “In Practice”, we speak to Donny Ching, head of Shell’s Global Law Department, about the value of a department’s legal operations function.

Operations Management (OM) deals with the production of goods and services and relates closely to other business functions. Operations Management is concerned with the effective and efficient ...