Companies are making critical mistakes with how they collect and use customer data, from chasing quantity over quality to ...

Farmers, one of the largest insurers in the country, said sensitive information from over 1 million customers was breached in a third-party cyberattack.

As companies implement identity resolution solutions, many are left with the challenge of needing to merge offline customer ...

The partnership will enable M&T Bank to consolidate fragmented customer information and streamline data management.

Gathering client data upfront is a critical, but often unnecessarily difficult, first step of any financial advisor-client relationship. Too often, wealth management firms still rely on ...

The U.S. Consumer Financial Protection Bureau on Thursday kicked off a do-over of its open banking regulations governing ...

Smart customer data strategies are the secret sauce for businesses looking to win customer trust and deliver real-time experiences.

Surprisingly, there are few laws that prohibit you from selling clients' data.

When clients trust advisors to invest their money, they are also trusting them to protect their data and privacy.