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If Outlook gets stuck adding an account, this issue can be caused by unstable or weak internet or a corrupted Profile. Use these suggestions to fix this issue.
Microsoft has shared a workaround for a known issue affecting Microsoft 365 customers and causing classic Outlook to crash after opening or when starting up in Safe mode.
Read: How to open Outlook in Safe Mode Can corrupted Outlook data files cause the “Cannot move or copy folders” error?