Just over one year ago, JPMorganChase hired the first employees to staff its new Baltimore Virtual Call Center – a team of home-based employees who are part of a global operations function helping ...
Is a Virtual Contact Center Viable for Busy Companies? Your email has been sent Discover why a virtual contact center is a no-brainer for cutting costs, enhancing customer experiences, and letting ...
Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter. When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn ...
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