Inogic Brings AI-Powered Enhancements to WhatsApp Messaging Inside Dynamics 365 CRM

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...
ITWire

What real businesses are actually doing with Dynamics 365 today?

GUEST OPINION: Over the past few years, I have closely observed large-scale transformation programs across manufacturing, logistics, healthcare, financial services, clean energy, and professional ...
ZDNet

Microsoft introduces 10 AI agents for sales, finance, supply chain in Dynamics 365

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...
Business Insider

Microsoft is building deeper integrations between Teams and its Dynamics 365 CRM as it faces looming competition from Salesforce's pending Slack purchase

Microsoft is building collaborative apps to further integrate Dynamics 365 with Microsoft Teams. It continues Microsoft's push to make Teams the modern user interface for its entire ecosystem. This ...