Companies like Amazon are dumping the smart, AI-powered and NPL-reliant bots and going all-in on a new generation of rules-based chatbots that are easy to implement, easy to use, and 99-percent ...
Smart customer service chatbots are cool. But there’s a reason companies like Amazon are ditching them in favor of a new generation of rules-based chatbots. Learn more about these easy-to-implement ...
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