NEW YORK (PIX11) – Around 74% of OMNY users said they had issues with the system in a new survey published by the Permanent ...

Each day, 75% of NYC transit riders choose to use the OMNY tap-and-go entry system over the MetroCard system, and a large majority give it high reviews in customer satisfaction surveys, according to a ...

NEW YORK CITY (PIX11) — The more you tap, the closer you get to free rides on the MTA subway and buses, according to the ...

“We understand the concerns some customers have had related to delays in charges appearing on accounts for trips taken. We worked aggressively with our call center team, including increasing hours and ...

NEW YORK (WABC) -- For the first time in 32 years, you won't be able to buy a MetroCard. At the end of this year, the MTA will fully move over to the tap-and-go payment system OMNY, but some riders ...

Nearly five years after the MTA began rolling out OMNY, its contactless payment system, a new survey reveals many New Yorkers are still facing frustrations with the technology. According to the ...

With the Metropolitan Transportation Authority preparing to phase out its iconic MetroCards at the end of the year, some riders are facing issues with the replacement system, One Metro New York — ...

STATEN ISLAND, N.Y. -- Recently, New York City took a massive step toward public transit accessibility. Last month, the New York City Department of Social Services (DSS) announced that the Fair Fares ...

NEW YORK (PIX11) — Have you noticed delays in charges appearing in your OMNY account? According to the MTA, temporary software updates were causing the delays, which have since been resolved. MTA ...