Daniel Rodriguez is the CMO of Simplr and the author of Experience is Everything, the new book exploring the rise of the NOW CX movement. With continued shipping delays and staffing issues, the ...
Opinions expressed by Entrepreneur contributors are their own. Establishing a strong, supportive following is essential to the success of a small business or startup, just hovering above the ground ...
The 2 Types Of Wow Customer That Zappos, Ritz-Carlton Train For And Empower (And Why You Should Too)
Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. Jul 06, 2021, 02:02pm EDT Oct 01, 2021, 12:31pm EDT This ...
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