Southwest Airlines works to address issues with new assigned seating as customers fume

It’s safe to say that Southwest Airlines’ transition to assigned seating is off to a turbulent start. Customers have taken to ...

End of an era? Southwest Airlines huge seating change begins

The changes are among several Southwest has made over the last year or so to look more like all the other airlines in the ...

Southwest Airlines faces backlash after announcing major change to seating

Some customers have dubbed the Southwest Airlines policy "garbage," while others were more impressed with the shift.
Fox Business

Southwest Airlines to roll out sweeping overhaul of boarding process: Here are the details

Southwest Airlines will soon roll out a sweeping overhaul of its boarding process. The Texas-based airline, which has used open seating for more than 50 years, will shift to assigned seating starting ...