Breathless cell phone ads might suggest that every American consumer rushes out to grab a brand-new smartphone every year, even if the old one worked just fine. A new survey tells a different story.

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Smartphone buyers face a stark choice: pay significantly more for new devices or accept reduced specifications. Nothing CEO ...

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Breathless cellphone ads might suggest that every American consumer rushes out to grab a brand-new smartphone every year, even if the old one worked just fine. A new survey tells a different story.