For years, business intelligence was synonymous with dashboards and colorful static interfaces designed to visualize the past. Yet in today’s environment of constant disruption, speed is the new ...
The Great Recession caught most of the used-car industry by surprise, says Chris Brady, CIO at Dealer Services Corp. A lot of dealers assumed the downturn would be short and mild, so they went on ...
What matters most to modern customers? Convenience and efficiency. Instead of waiting to get answers or working through cumbersome phone systems, customers want self-service options to quickly find ...
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