Salesforce (CRM) and Blue Shield of California have partnered to create an artificial intelligence-based system that should, they contend, make it easier for patients to get approval for care through ...

Today, Sweep, the agentic layer for enterprise systems, announced the launch of Multi-Org Agent for Salesforce. The new agent is designed for enterprises with multiple Salesforce organizations.

At the TDX 2025 developer conference in San Francisco, Salesforce executives presented its Agentforce agentic AI technology as a “whole system” approach, where large language models (LLMs) are less ...

Salesforce’s AWU metric promises a simple way to measure agentic AI value, but analysts warn it captures throughput, not outcomes CIOs can take to the board.

Salesforce (CRM) was in focus on Tuesday as recent channel checks performed by UBS showed an uptick in Agentforce usage, but ...

The AI revolution marked another step in the technology’s evolution when models that can “reason” were unveiled to the public, demonstrating they are capable of increasingly challenging tasks. Market ...

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft Connect New York City 2022 saw plenty of news emanate from the company. Now residing under ...

New Connector Drives CRM Adoption and Productivity Without Need to Switch Platforms LOS ANGELES--(BUSINESS WIRE)--Pipeliner CRM, the leading sales enablement tool and CRM software, today launched its ...

In this digital age it is not sufficient anymore to have great products or services to stay competitive. Just as important is having your customers happy. That is where Salesforce comes in. Salesforce ...