Precision Talent Solutions has launched a new service designed to help customers find and hire business development professionals in the government contracting industry. PTS said Monday its BD Expert ...

The world of customer service has changed. What used to be in-person and onsite transactions has evolved into interactions via chat or phone. These are more convenient for the customer as they get ...

Recruitment and retention in the fire service have been growing concerns for years, and it’s clear that the old methods are no longer working. While this isn’t a sign that the fire service is ...

Forbes contributors publish independent expert analyses and insights. I analyze corporate HR, talent management and leadership. As the economy and job market heats up, so has the market for corporate ...

Customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here’s where you can look for a remote role at a virtual call ...