All salespeople have heard the term "build rapport" more times than they can count, and for good reason: Rapport is a critical element of any sale. But if your competitors are already doing it, and ...

We’re so accustomed to a world of emails and texts, the more-finely nuanced art of building rapport with a client or colleague – networking on deeper level – can wane. Merriam-Webster defines rapport ...

Knowing how to build rapport is the basis to experience success and fulfillment in life. And yet, it’s amazing to realize how little education and training we get on a set of skills that can make the ...

Ensuring an optimal customer experience is crucial for the success of any organization in the business of selling a product or service. But oftentimes, creating a functional website, updating your ...

There was a time in my life when I didn't focus on building my network. Although I knew the utility in business networking, I ignored it. I left it for others to do for me. Partners. Associates.

What's your RTC factor?Nancy FriedmanRelationship, Trust, Consistency, rapport, customer service Part of my job is interviewing customers around the country. That's how we get a lot of our information ...