- RBI’s CMS portal helps customers resolve banking, NBFC, and digital payment issues. - Complaints can be filed 30 days after approaching the bank without resolution. - Most issues are resolved within ...

RBI ombudsman censures ICICI Bank and SBFC Finance for procedural failures, KYC lapses, and insurance concealment in a loan ...

Before approaching the RBI Ombudsman, customers must first raise their complaint with the concerned bank or financial institution (RE). If the institution does not respond within 30 days, rejects the ...

Commercial banks have been asked to offer basic services to customers from all branches, and not just home branches, said a ...

Many home loan borrowers expect their EMI to decrease immediately after a repo rate cut by the Reserve Bank of India (RBI).