Communication styles shift with every generation, and what sounds polite to one group can feel loaded to another. Gen X grew ...

When it comes to decoding the true intent behind someone's words, sometimes, what appears to be polite could actually be a subtle power move. This isn't about reading too much into things; it's about ...

If you say any of these phrases on a regular basis, well, bless your heart. People often hope to convey respect with their manner by saying the right things. What they may not always realize is that ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. There’s a thin line between being polite and showcasing ...

For many of us, email is the bane of our work existence. One of the many things that makes it so annoying is the need to constantly overcorrect for an email's lack of tonal clarity. You feel like you ...

May we borrow a moment of your time to review basic niceties? You might think you’ve heard them all before—because you have—but certain polite lingo is dropping out of the modern lexicon. That’s bad ...

The term “Gmail” has rapidly become a household phrase. And, there is a good reason for that. Email isn’t going anywhere. Email is a part of our culture, and we use digital messaging for everything.