New Delhi: The Reserve Bank of India (RBI) has launched the Integrated Ombudsman Scheme to provide a simple and effective way for customers of various financial services to resolve their complaints.
The Reserve Bank of India is launching a nationwide customer grievance redressal campaign. This initiative begins on January 1, 2026, and will run for two months. The campaign aims to resolve all ...
Did you borrow money from a bank but now realise that you got a rough deal from it? You have realised that there are too many hidden costs or the rate of interest was raised unreasonably soon after?
Before approaching the RBI Ombudsman, customers must first raise their complaint with the concerned bank or financial institution (RE). If the institution does not respond within 30 days, rejects the ...
Banking Ombudsman Scheme chair Miriam Dean will retire this month after 12 years in the role. Banking Ombudsman Nicola Sladden said Ms Dean had guided the scheme through a period of significant change ...
The Legal Services Board has expressed “significant concerns about the viability” of the Legal Ombudsman scheme as it ...
Nagpur: The Reserve Bank of India (RBI) has taken an important decision to extend the Banking Ombudsman scheme, currently applicable only for addressing customer complaints in nationalised and ...
The Banking Ombudsman Scheme has welcomed today’s announcement by banks that they will crack down on scams. Banking Ombudsman Nicola Sladden said the scheme had been calling for stronger consumer ...
The Office for Legal Complaints (OLC) is consulting on its draft business plan and budget for the LeO service for 1 April 2026 to 31 March 2027. LeO forecasts a continuing increase in demand for its ...
The Housing Ombudsman is the government’s preferred provider to deliver the proposed redress scheme for the private rented sector (PRS), the minister for levelling up has said. The Housing Ombudsman ...
Passengers with complaints about flight delays and cancellations may be able to take them to a new "aviation ombudsman" with binding powers from March next year, under plans confirmed by the regulator ...
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