If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

RUSE, BULGARIA / ACCESSWIRE / January 26, 2015 / Help desk software maker, eStreamDesk, announced the launch of their new online help desk software. The new program is designed to help users manage ...

Handling support requests is about more than just answering the phone. It's also essential to track and manage support issues from the initial inquiry to the ultimate resolution. That's where help ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

This is a comprehensive list of best project management ticketing systems, covering standout features, pricing, and more. Use this guide to find your best fit. Project management software has ...

AUSTIN, TX--(Marketwired - Dec 9, 2014) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds ...

IRVINE, Calif., April 8, 2021 /PRNewswire/ -- HappyFox Inc., makers of a top-rated help desk platform, today announced a new voice integration with Dialpad, the industry leader in AI-powered ...

Our office (about 250 people, maybe 1000 systems overall) is managed by 2 IT guys (me and a co-worker) plus 1 server guy. As long as this place has been around, we've had no help desk ticketing system ...

I'm curious to see how other helpdesks implement who gets to update and close out tickets in your system, and how a ticket can be ruled as completed, and thereby closed out. Lately, we've taken to ...