What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...

From judgment and listening to AI fluency and sensemaking, here’s what it takes to turn internal communications into a true ...

A stye is an infection on the eyelid, resulting in a painful, pimple-like bump. They are typically external, but people can have a stye inside the eyelid, known as an internal stye. The article ...

Less than 40% of audit leaders believe their companies have the right internal processes to detect AI-enabled fraud, a report being released Tuesday found.

An inner stye is an eye infection that causes a bump inside your eyelid. They may last longer than external styes. A stye is a small bump or swelling close to the edge of your eyelid, along the lash ...

Internal control is relevant to everyone in the workplace. It represents our moral responsibility to understand and comply with University policies and procedures, as well as to hold ourselves and one ...

Internal mobility — when an employee moves to a new job within the same company — is booming, up 30% since 2021, according to findings released Feb. 22 by LinkedIn. There’s a good reason for the ...

An internal audit helps a company ensure it has the proper controls, governance and risk management processes in place, according to the Institute of Internal Auditors. By nature, it's an independent ...

While ridding the workplace of conflict entirely is not a plausible goal, a small business manager should strive to minimize the amount of conflict present in the business. Attention paid to conflict ...

Internal bleeding is one of the most serious consequences of trauma. Usually, the bleeding results from obvious injuries that require rapid medical attention. Internal bleeding may also occur after a ...