Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

As rewarding as being a healthcare provider is, there are also stressful moments, sometimes brought on by the need to deal ...

Every dentist has probably had patients with unrealistic expectations, a penchant for practice-hopping, or not complying with treatment plans. One presenter at the Chicago Dental Society 2025 ...

Healio has compiled April’s most-read news in asthma and allergy. Top stories included advice for dealing with problematic patients, preventing and predicting food allergies, biologics in asthma ...