HP is known for restricting use of third-party inks on their printers. This time, the problem seems even worse.

Ever feel like tech support systems are designed to frustrate you, perhaps in the hope that you’ll just give up and stop trying? For HP, that was literally the case. It’s been confirmed that the ...

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...

Regardless of how busy HP's customer service line was, callers would be told HP was 'experiencing longer waiting times,' in a ...

Hewlett-Packard Company (HP) is a provider of products, technologies, software, solutions and services to individual consumers, small- and medium-sized businesses (SMBs) and large enterprises ...