HP is known for restricting use of third-party inks on their printers. This time, the problem seems even worse.

The policy was apparently meant to drive callers away from human support staff and onto online guides. It's allegedly been ...

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...

HP Inc today abruptly ditched the mandatory 15-minute wait time that it imposed on customers dialling up its telephone-based support team due to "initial feedback."… As The Register exclusively ...

Regardless of how busy HP's customer service line was, callers would be told HP was 'experiencing longer waiting times,' in a ...

Hewlett-Packard Company (HP) is a provider of products, technologies, software, solutions and services to individual consumers, small- and medium-sized businesses (SMBs) and large enterprises ...

HP announced that it has acquired an AI assist wearable device startup company Humane which developed the now infamous Ai pin device. HP is getting 300 patents and patent applications, some of its ...