Send a smartly written note. It’s an effective way to extend the conversation and reinforce your message that you’re the ...

Wondering what you should you write in a thank you card for a Christmas gift? Here are four things you need to know.

Business Insider asked etiquette experts when it's appropriate to send a handwritten thank-you note. They said a note is essential after staying at someone's home or receiving a personalized gift.

There are several ways I likely disappoint the Southern women of my grandmother's generation: I opt for the handheld steamer instead of the hot iron; I resort to safety pin handiwork since I can't sew ...

For many, summer is a time of transition: weddings, graduations, job interviews. And that means it's also a season for thank-you notes. In today's world, e-mail has replaced snail mail as the ...

Believe it or not, in this 21st-century world we live in, there is still an appreciation for the handwritten thank-you note. When I present this idea in my trainings, I am often challenged with: But ...

If there is one perennially-true statement about the business world, it's this: Successful companies are built on solid relationships, including your employees, vendors and — most critically — your ...

When was the last time you sent someone a handwritten "thank-you" note of gratitude or appreciation? This morning, I read about a new study on the underestimated benefits of handwritten cards that ...

When a customer buys a grill, snowblower or some other large-ticket item at one of the Elgin-area Ziegler’s Ace hardware stores, they might find a surprise in their mailbox a few days later. David ...

When someone does something kind for you, expressing gratitude is essential — and sometimes, a physical thank-you note can be more impactful than words alone. Handwritten thank-you notes are a ...