In recent months, the Social Security Administration (SSA) has initiated a campaign encouraging users to migrate their My Social Security accounts to Login.gov. This transition is not just a ...

Governments are striving to use digital technology to improve policymaking, interact better with citizens, increase capacity and efficiency and, ultimately, achieve better outcomes. But this can only ...

The 2025 American Customer Satisfaction Index study found rising customer satisfaction with USDA, State, SBA and other ...

The GSA announced the OneGov deal Tuesday, stating that the agreement offers up to 80 percent discounts on SAP’s database, ...

The Trump administration has touted some service delivery projects and launched a design initiative, but it has also fired ...

Find out more about Microsoft's new advertising pilot program for third-party government service providers, including eligible services and how to apply. Microsoft has launched a new advertising pilot ...

The federal government is striving to address longstanding barriers to equity and access in the programs and services it delivers, as it should. Unlike private companies, which can choose customers to ...