With an estimated 240 million 911 calls a year nationwide according to the National Emergency Number Association, lives are being saved every day. But just as crucial as it is to get help, it’s also ...

Hurricane season starts on June 1 and lasts until Nov. 30 each year. Hurricanes can damage homes, buildings and roads, and displace hundreds to thousands of people. They can also knock the power out ...

PORTLAND, Ore. (KOIN) — For the past 16 years, Erika Madrigal has been a dispatcher at Portland’s Bureau of Emergency Communications. She has one piece of advice for people who call in distress. “We ...

Mobile's T-Satellite service is that it allows 911 access for everyone, whether you're on T-Mobile, AT&T or Verizon.

From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better ...

Emergency call center workers say their centers are understaffed, struggling to fill vacancies and plagued by worker burnout, according to a national survey released Tuesday. The survey conducted by ...

Text to 911 lets users contact emergency services from areas with no cell signal using satellite-enabled phones. Here's how ...

(Reuters) - At least two girls cowering in their classrooms at Robb Elementary School in Texas called the police emergency number 911 during the massacre, a law enforcement official said on Friday.