Dear Sir: No. “Dear Sir” no longer cuts the mustard as a salutation for a business letter, especially a business letter to the large bureaucracy with which I am trying to communicate. Business, of ...

Business owners improve their public business image when their corporate policies are firmly established for professional communications. It has become commonplace for employees to be very informal ...

It's probably never a good idea to address a letter to a company if you want your communication to get to the correct person in a timely fashion. If you don't have the name of the exact person you ...

DEAR MISS MANNERS: Or should I say “Hi, Miss Manners!”? I have noticed that all email, and lots of snail letters, even business ones, start with “Hi” instead of “Dear.” I don’t like it, especially ...