CenterPoint Energy will begin hosting community meetings as a way to hear opinions from customers in Southwestern Indiana. A ...
Gainsight CC reflects a new reality: digital engagement spans every segment, experiences must be unified, and AI delivers the most value when combined with human knowledge. Gainsight is building a ...
Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. I believe in measures of success that extend beyond simply ...
In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...
Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to ...
A "broista" at Dutch Bros Coffee (No. 10 overall) serves up a drink with a smile. One of the company's core values is to "deliver an experience that leaves everyone stoked." Regulars at Dutch Bros ...
Sonora Bank in Hutto combines modern banking tools with hometown service. Discover how their team supports customers, students and the local community.
Bark Busters Tree Service, a licensed and insured tree care company based in Harrison, Tennessee, has received consistent positive feedback from residents and businesses across Hamilton County and ...