In today’s competitive home services market, plumbing companies face increasing demands for continuous customer support.

Truegenics revolutionizes customer service with 'Madison,' its cutting-edge AI assistant, achieving 76% inquiry automation. This breakthrough redefines efficiency, elevates customer experience, and ...

PALO ALTO, Calif., Jan. 16, 2024 /PRNewswire/ -- Aisera, a pioneer of Generative AI solutions for the enterprise, today announced that Dave Inc. (Nasdaq: DAVE), one of the nation's leading neobanks, ...

Just a few years ago if you were to focus on improving customer service, one of your first moves would have been to take a hard look at your automated customer service tools. Your chatbot that served ...

Microsoft's new 'Slack competitor' has improved dramatically since the preview, and new features are arriving regularly. Where it shines is threaded chat, easy video meetings and superb integration ...

Perform a variety of clerical, administrative, and customer service duties related to supporting the operations of a retail or hospitality unit Typical office environment. May require some lifting of ...

We’ve all been there. You urgently call your bank to ask about an unrecognized withdrawal or unexpected overdraft fee and the voice assistant asks you to repeat your name again and again, as well as ...

Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also ...