Learn proven de-escalation techniques and best practices that transform high-stakes customer escalations into resolution ...

This story is from The Pulse, a weekly health and science podcast. Find it on Apple Podcasts, Spotify, or wherever you get your podcasts. Amie Ward has worked in the hospitality industry for more than ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. According to a study shared by the National ...

FARGO — A video that allegedly shows two downtown Fargo bouncers assaulting a customer has raised questions about whether the city should require de-escalation training for bar security. Two former ...

ALEXANDRIA, WESTMORELAND COUNTY, WELL BEHIND THE SCENES LOOK AT POLICE TRAINING THAT COULD SAVE LIVES. THIS AFTERNOON, WE’RE SEEING HOW LOCAL OFFICERS ARE LEARNING TACTICS FOR DE-ESCALATION. HERE’S ...

De-escalation training for crisis intervention teams … News / Oct 15, 2024 / 05:05 PM EDT ...