Costco boasts one of the most loyal customer bases in the retail industry. The company is getting a new CEO, but it likely won’t impact consumer behavior as membership renewals sit at 94%, Forbes ...

CENTERVILLE — Longtime Costco customer Leronda Jackson was offended Wednesday when an employee at the retailer’s Centerville store claimed Jackson’s face didn’t match the one on the back of her ...

Those who live for the thrill of a good Costco return: Be warned. The superstore may put a stop to the madness. It's not the first time stories of outlandish returns have circulated the Internet. On ...

A viral video of a Costco customer returning a couch purchased over two years ago sparked online discussion about the wholesale retailer’s return policy and whether customers are abusing it. A woman ...

Costco's business model is built around offering no frills. The chain calls its stores "warehouses," because they're ...

The Costco food court can seem a bit daunting if you've never walked into it before, but if you follow these rules, you ...