The SRA’s recently launched Consumer Protection Review (CPR) aims to explore what more the regulator, and individual firms, can do to ensure consumers and clients are protected from financial loss.

Dissatisfied customers don't hold back when writing anonymous reviews on the Internet. However, Consumer Reports goes a little farther than simply averaging ratings from angry reviewers. It conducts ...

A new study found that many consumers tend to fall for fake online reviews as a result of “truth bias” – the tendency for people to believe that others are telling the truth, even when there's little ...

The Consumer Financial Protection Bureau said it would require a vow to “work collaboratively” with companies before ...

With Cyber Monday kicking off one of the busiest online shopping weeks of the year, the New York State Division of Consumer ...