When you sign up for internet service, you can’t always be sure what it will cost until the first bill arrives. That’s because of extra fees that aren’t included in the advertised price, even if they ...

It’s not always easy to know what you’ll be charged when you sign up for a new internet package, or what speeds you’ll be getting. That should change this week when new rules start requiring providers ...

Shopping for broadband internet service can feel like navigating a maze of confusing terms, hidden fees, and unclear promises. One of the biggest challenges I hear about is the lack of consistency in ...

The CRTC should move forward with implementing its proposed “nutrition label” requirement to help shoppers compare home internet plans, despite opposition from some providers, an internet researcher ...